{"id":39561,"date":"2020-06-29T07:00:17","date_gmt":"2020-06-29T05:00:17","guid":{"rendered":"https:\/\/strtgy.design\/articles\/zigzagging-like-missiles\/"},"modified":"2020-06-29T07:00:17","modified_gmt":"2020-06-29T05:00:17","slug":"zigzagging-like-missiles","status":"publish","type":"post","link":"https:\/\/strtgy.design\/en\/strtgy-notes-en\/zigzagging-like-missiles\/","title":{"rendered":"Zigzagging like missiles"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Hey, happy Monday,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This note will be short because it was written by carving out some time for a short vacation.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A break to restore quality family time, slowing down a run that began on March 9, with no school but a new appliance in the house always on: the webcam for calls.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I started writing these strategy notes in January (officially in December but it was the first launch). Since then, every week I download the 1,000-word buffer that I share with the whole community.   <\/span><\/p>\n<p><span style=\"font-weight: 400;\">25 weeks. 25,000 words. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are all true things. They are notes that I really need at work. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And they are available here for everyone. Free of charge. But not because they are worth little, on the contrary, precisely because I believe the value is high it is good for them to be read by so many.  <\/span><\/p>\n<h2><strong>Telemetry<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">You probably noticed that at the bottom of each email I ask you to rate, from 1 to 10 on the quality of the content.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I need it to measure the fact that I am going in the right direction.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That of creating value in this network of professionals and entrepreneurs who are putting Customer Experience at the top of their priorities to build the next competitive advantage, and in doing so they must bridge the gap between Business, Design and Technology faster than their competitors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A kind of Net Promoter Score. Although the question being asked is not the official one, I use the same technique to calculate the impact of content. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Only grades 9 and 10 count positively, the so-called <\/span><b>promoters<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No votes 7 and 8 are counted, the <\/span><b>neutrals<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All grades from 6 to 0, the <\/span><b>detractors<\/b><span style=\"font-weight: 400;\">, count negatively.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The calculation is then reported as a percentage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I realized that this score does not necessarily have to be a high number, not in general I mean but just in this specific case, because in order to measure the impact in the community not only the number of promoters but the number of reactions I receive are important, and that they are not necessarily positive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will find at the bottom of this email that the list of the 10 Notes with the highest engagement rate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best of STRTGY.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may have missed them, or this may be one of the first emails you receive. I hope this list can help you catch up or settle in better. <\/span><\/p>\n<h2><strong>Learning along the way<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">On January 27, in memo <\/span><a href=\"https:\/\/strtgy.design\/strtgy-notes\/vivere-le-3p\/\"><span style=\"font-weight: 400;\">No.3<\/span><\/a><span style=\"font-weight: 400;\"> I exordi:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">&#8221; [&#8230;] the first month of this new decade is almost over.<br \/>\n<\/span><span style=\"font-weight: 400;\">We expected that everything would be different,<br \/>\n<\/span><span style=\"font-weight: 400;\">In reality, nothing has changed. Business as usual.&#8221; <\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Four weeks later I changed my mind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nothing will be the same as before.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">These notes became the diary of a transformation.<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">As I prepared these lines I reread the Notes one by one and saw them adhere to a changing scenario.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like 25 smart missiles that aim straight at the heart of a widespread problem, that of making innovation, reducing costs and risks, and training new leaders that no school yet seems capable of preparing.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">Missiles that viewed from afar appear to go straight, but in truth, precisely because they can interpret reality, they travel in zigzags adjusting their trajectory as new data become available.<\/span><\/p><\/blockquote>\n<h2><b>Behind the scenes<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">I write these lines on Sunday night, when everyone in the house is asleep. For me it is the best time to prepare for the new week. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Often, however, I am late and rush to copy and paste from my Google Doc to the email you receive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I hope you will forgive me if I find any typos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I&#8217;ll leave you with the top 10.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Good work!<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Make yourself heard,  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I care.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>These are the 10 STRTGY Notes that have had the greatest impact in the community.<\/h2>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/the-agency-dilemma\/\"><span style=\"font-weight: 400;\">No. 21 &#8211; The Agency Dilemma<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/vuoi-cambiare-il-futuro\/\"><span style=\"font-weight: 400;\">No. 16 &#8211; Do You Want to Change the Future? <\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/moonshot\/\"><span style=\"font-weight: 400;\">No. 22 &#8211; Moonshot<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/cosa-ce-in-fondo-alla-curva\/\"><span style=\"font-weight: 400;\">No. 13 &#8211; What&#8217;s At The Bottom Of The Curve.<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/professionisti-struttura-processi-e-ozio\/\"><span style=\"font-weight: 400;\">No. 14 &#8211; Professionals, Structure, Processes And Idleness.<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/tagliare-per-crescere\/\"><span style=\"font-weight: 400;\">No. 15 &#8211; Cut To Grow<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/catene-piu-forti\/\"><span style=\"font-weight: 400;\">No. 19 &#8211; Stronger Chains! <\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/i-due-tipi-di-strategia-che-contano\/\"><span style=\"font-weight: 400;\">No. 20 &#8211; The Two Types Of Strategies That Matter<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/fast-decision-making-per-immunizzare-il-business\/\"><span style=\"font-weight: 400;\">No. 10 &#8211; Fast Decision Making To Immunize Business.<\/span><\/a><\/p>\n<p><a href=\"https:\/\/strtgy.design\/strtgy-notes\/tu-sei-qui\/\"><span style=\"font-weight: 400;\">No. 2 &#8211; You Are Here<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The best of STRTGY<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","footnotes":""},"categories":[97],"tags":[],"class_list":["post-39561","post","type-post","status-publish","format-standard","hentry","category-strtgy-notes-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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