6:45 reading - Learn how to maintain business focus and accelerate results. Learn how to use strategic tools for effective team management. Improve prioritization and resolve operational blockages for maximum efficiency.
5:12 reading - Learn how Beyond Budgeting transforms management with flexible strategies. Learn how to align business goals and resources using OKRs. Overcome the limitations of traditional budgeting with dynamic forecasting and OKRs.
13:05 Reading - Avoid the tunnel effect by combining effective technical and psychological solutions. Learn how strategic reframing can transform your brand. 5 psychological principles you can use to your advantage
9:03 a.m. reading - How to exceed expectations and create unforgettable customer experiences. The importance of personalizing every interaction to improve the customer experience. Why small gestures create big impact in customer retention.
07:45 reading time - Changing the work environment to renew motivation. Leverage triggers and habits to transform corporate culture. Aligning organizational structure to strategy execution.
08:42 reading time - The NPS no longer works (maybe it never did). The alternative to Net Promoter Score for measuring sustainable growth.
Practical examples for measuring the effectiveness of the Growth Machine
8:39 a.m. Reading - Interview with Franco Pomilio of Pomilio Blumm. People buy change. Using human, social and artificial intelligence synergistically.