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The Anti-CEO Playbook (even if you’re not a CEO)

2:50 reading - An amazing and beautiful story: Chobani. The old way and the new way of doing business. Most read notes of 2021.
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Hey, happy Monday!

Last newsletter of the year. Then a break to prepare for the new things coming in 2022. They will be many!

Remember to save my address among your contacts and, if you use Gmail, to move this Note to the Main tab. This will ensure that you will surface the next email among the many that will accumulate during the short break.

An incredible and beautiful story.

I wanted to close this round of notes by going back to the People level because it all starts from there. Processes, Products and Profits can only exist if the right People are there.

The pandemic, now also with the Omicron variant, has put a strain on this level. The greatest damage is calculated here.

The Great Resignation (HBR) and the YOLO Economy (NY Times) are just two effects of how there has been a deep disconnect between people and “the person in charge of keeping people together”: the CEO.

Of little use Vishal Garg’s apologies, CEO of Better.com, after laying off 900 people in a Zoom call. Even fewer will never come from absentee CEOs. Which are not the ones who don’t go to the office, but the ones who absent themselves from the important moments in the lives of the people who devote their time to materializing the results for which they will be rewarded.

“It is time to admit that the playbook that has guided CEOs for the past 40 years no longer works.” -Hamdi Ulukaya, CEO of Chobani

It is not a technology brand, Chobani is the strongest brand in America of Greek Yogurt. It is an incredible and beautiful story that I invite you to discover in this 2019 TED.

Below I leave you my notes.

If you are the CEO of the company, the next few lines are for you.

If you are not the CEO of the company, I encourage you to read on because you too have been the CEO of yourself, your team, your family, your friends, and those who count on you this year, I am sure.

This Playbook is not for CEOs in blue jeans.

This Playbook is for those who, like you and me, want to change things.

ALWAYS MAKE PROGRESS…

 

● PEOPLE / New Rules.

The Anti CEO Playbook

According to Hamdi Ulukaya, “maximizing return for shareholders is the stupidest idea ever” in fact it leads to behaviors that exploit people and the community.

But it is precisely people who are the architects of an organization’s progress, so why not take them into account not only to share the results but also to ensure that it is the people themselves who sustain the growth.

Here are its key points.

Old Playbook
➀ Maximize returns to shareholders.
➁ Reduce taxes at any cost.
➂ Separation of Business and Politics.
➃ Customers will still buy.

New Playbook
Maximize returns for people.
Increase community benefits at any cost.
The company has a responsibility to take a stand.
➃ Customers are everything and the CEO is responsible for their trust.

It is a new way of working that not only puts people at the center in presentations but even among the first to benefit from the IPO that took place last November. Some of the first employees became millionaires.

It’s not simply about stock options but about working responsibly and sustainably, which is measured in more people hired, lower turnover, and you know what? … higher profits.

 

● TOP 10 / Most read notes.

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Martech and Sales Landscape. Discovery Driven Planning

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3rd Place
№51 – Everybody XaaS
How to use data to drive strategy

4th Place
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How to use North Star Metric to set strategy

5th Place
№64 – KPI: Kopy & Paste Immediately
The complete list of KPIs by team

6th Place
№53 – Going in the right direction
OKRs vs KPIs. Simplification, focus and pace

7th Place
№55 – Competition is a design error
From Me Too to Me+You

8th Place
№66 – No more Workshops
From co-creation to co-operation

9th Place
№79 – Launch OKRs before your competitors.
How to contribute to the book and get behind-the-scenes access
(Updates coming soon for those on the Waiting-list)

10th Place
№81 – The September Checklist
How to start over with order and focus + Tool

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